iclub88 Privacy Policy

1. Introduction

iclub88 ("we", "us" or "the Operator") operates the online gaming and information platform accessible at https://iclub88.cam. This Privacy Policy describes how we collect, use, disclose, retain and protect personal information relating to individuals ("you", "the User" or "the Data Subject") who access our website, create an Account or interact with our services.

By creating an iclub88 Account, making a deposit, submitting identity documents or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Privacy Policy is to be read alongside the iclub88 Terms & Conditions and the Responsible Gambling Policy, both of which are incorporated by reference. We may update this policy periodically. The effective date shown at the top of this page reflects the date of the most recent revision.

2. Definitions

For the purposes of this Privacy Policy, the following terms bear the meanings set out below unless context requires otherwise.

3. Data We Collect

3.1 Information You Provide Directly

iclub88 collects personal information that you voluntarily provide when you interact with our platform. This includes but is not limited to:

• Registration data: full name, date of birth, Malaysian identity number (MyKad), email address, mobile number and chosen username.
• Address information: residential address in Malaysia (for example, a Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya or Shah Alam address) or the city and postcode provided during Account setup.
• KYC documents: a clear copy of your valid MyKad, driving licence or passport; a proof of address such as a utility bill or bank statement dated within three months; and a verification selfie holding the same document.
• Payment information: bank account details, e-wallet registration names (such as the name linked to your Touch 'n Go eWallet, Boost or GrabPay account), and details needed to process DuitNow, FPX or card transactions.
• Support communications: the content of any messages you send to iclub88 through the Account contact channel.

3.2 Automatically Collected Technical Data

When you access the iclub88 platform, certain data is collected automatically by our systems and third-party service providers for security and operational purposes:

• IP address and approximate geographic location derived from it.
• Browser type, version and language settings.
• Device type, operating system and screen resolution.
• Pages visited, session duration and navigation patterns within the platform.
• Referring URL if you accessed iclub88 through a hyperlink on another page.
• Cookie data as described in Section 8 of this policy.

3.3 Transaction Records

All deposit and withdrawal transactions processed through iclub88 are logged and retained as part of our financial record-keeping obligations. This includes the transaction date, amount in MYR, payment method used, the processing status and any associated reference numbers.

4. Purposes and Legal Bases for Processing

iclub88 processes Personal Data only for specific, legitimate purposes. The table below summarises the primary purposes and the corresponding lawful basis for each processing activity.

Purpose	Data involved	Legal basis
Account creation and management	Registration data, contact details	Performance of contract
Identity verification (KYC)	KYC documents, selfie, address	Legal obligation; performance of contract
Payment processing and fraud prevention	Payment details, transaction records, IP address	Performance of contract; legitimate interests
Responsible gambling monitoring	Account activity, deposit and betting patterns	Legal obligation; legitimate interests
Customer support	Support communications, Account data	Performance of contract; legitimate interests
Security and anti-abuse measures	Technical data, IP logs, session data	Legitimate interests
Regulatory reporting and compliance	Identity data, transaction history	Legal obligation
Service improvement and analytics	Anonymised usage data, session logs	Legitimate interests

5. Data Sharing and Disclosure

5.1 Categories of Recipients

iclub88 does not sell, rent or trade Personal Data to third-party advertisers or data brokers. Personal Data may be shared on a need-to-know basis with the following categories of recipients:

• Payment service providers: institutions processing MYR transactions including banks, DuitNow and FPX network participants, and e-wallet operators where applicable.
• Identity verification partners: third-party services engaged to carry out automated or manual KYC checks.
• Fraud detection and security services: platforms that analyse behavioural and transactional signals to detect suspicious activity.
• Technology infrastructure providers: hosting, database and content delivery partners who process data solely on iclub88's instructions under data processing agreements.
• Regulatory and law enforcement authorities: where disclosure is required by applicable law, court order or regulatory direction.
• Professional advisers: legal, audit and compliance professionals where necessary and bound by professional confidentiality obligations.

5.2 No Sale of Personal Data

iclub88 does not and will not sell Personal Data to any third party for marketing, profiling or commercial purposes unrelated to the operation of the iclub88 platform.

6. Data Retention

iclub88 retains Personal Data for the duration of your active Account and for a period following Account closure as required by applicable regulations. The key retention considerations are:

• KYC documents are retained for a minimum period as specified by applicable anti-money laundering regulations from the date of the last transaction or Account closure, whichever is later.
• Transaction records are retained for at least five years after the relevant transaction to meet financial record-keeping obligations.
• Account and communication data are retained for as long as the Account is active and for a reasonable period thereafter to handle disputes or regulatory requests.
• Technical log data may be retained for shorter periods as required for security monitoring and platform optimisation.

On expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in a manner that prevents re-identification.

7. Data Security

iclub88 implements technical and organisational security measures appropriate to the nature and sensitivity of the Personal Data we hold. These measures include:

• HTTPS encryption for all data transmitted between your device and the iclub88 platform.
• Access controls limiting staff access to Personal Data on a need-to-know basis.
• Secure storage of KYC documents and identity records with restricted access logs.
• Regular internal review of data handling procedures and security configurations.
• Obligations on third-party processors to implement equivalent or greater security standards.

Despite these measures, no online transmission or storage system can guarantee absolute security. If you believe your Account has been compromised, you should notify iclub88 support immediately and change your password.

8. Cookies and Tracking Technologies

8.1 Types of Cookies We Use

iclub88 uses cookies and similar tracking technologies to provide a functional and secure platform experience. Cookie categories include:

• Essential cookies: required for core platform functionality including session management, login state and security checks. These cannot be disabled without significantly affecting platform access.
• Analytics cookies: used in anonymised or aggregated form to understand how users navigate the platform, which pages are visited most frequently and where technical issues occur.
• Security cookies: used to identify and block suspicious activity, detect potential fraud and maintain the integrity of login sessions.
• Preference cookies: used to remember user-configurable settings such as language preference or display options where applicable.

8.2 Managing Cookies

Most modern browsers allow you to view, disable or delete cookies through their settings menus. Please note that disabling essential cookies may prevent you from accessing certain features of the iclub88 platform or logging in to your Account. Disabling analytics cookies will not affect platform functionality.

9. User Rights

Subject to applicable law and any overriding obligations (such as regulatory data retention requirements), you may exercise the following rights with respect to your Personal Data held by iclub88:

To exercise any of these rights, contact the iclub88 support team through the in-Account contact channel or write to us at the website email address listed in Section 12. We will respond to verifiable requests within a reasonable time and in accordance with applicable law. You may be required to verify your identity before a request is processed.

10. Children and Age Restrictions

iclub88 is intended exclusively for adults aged 21 years and above. We do not knowingly collect or process Personal Data from individuals under the age of 21. If we become aware that an Account has been created by or for a person below the minimum age, the Account will be immediately suspended and the associated Personal Data will be handled in accordance with applicable legal requirements.

If you believe that a person under 21 has provided Personal Data to iclub88, please contact us immediately through the support channel so that we can take appropriate action.

11. Changes to This Privacy Policy

iclub88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or operational requirements. The revised version will be published on this page with a new effective date. Where changes are material, we may notify registered Account Holders through their registered contact details where practicable.

Continued use of iclub88 following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you should stop using the platform and request Account closure if applicable.

12. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the way iclub88 handles your Personal Data, please reach us through the support contact channel accessible within your Account portal.

Website email: [email protected]  (plain text only — not a clickable link).

We aim to acknowledge all data-related enquiries promptly and to resolve substantive requests within a reasonable period in keeping with applicable obligations.